Privacy Policy

Last updated: October 2024

Welcome to the GXBET Casino privacy policy. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we handle your personal data when you visit our website, and tells you about your privacy rights and how the law protects you.

1. Important information and who we are

The purpose of this privacy policy is to give you information on how GXBET Casino collects and processes your personal data through your use of this website, including any data you may provide when you sign up for an account, participate in games, or claim bonuses.

This website is not intended for children (persons under 18 years of age) and we do not knowingly collect data relating to children.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

• Identity Data: includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data: includes billing address, email address and telephone numbers.
• Financial Data: includes bank account and payment card details or data from e-wallets and crypto addresses.
• Transaction Data: includes details about payments to and from you and other details of games you have played on our platform.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

3. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new player.
• To process and deliver your deposits and withdrawals.
• To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy.
• To improve our website, games, customer service, and marketing.
• To comply with a legal or regulatory obligation (such as anti-money laundering (AML) and 'Know Your Customer' (KYC) requirements).

4. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in paragraph 3 above:

• Internal Third Parties (such as other companies in our corporate group).
• External Third Parties (such as payment providers, game providers for the settlement of bets, and fraud prevention agencies).
• Regulators and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

5. Data security

We have put in place appropriate security measures (such as 256-bit SSL encryption) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

6. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. This includes the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure ("right to be forgotten") of your personal data.
• Object to processing of your personal data.
• Request the transfer of your data (data portability).

7. Contact us

If you have any questions about this privacy policy or want to exercise your legal rights, please contact our data protection officer via our support team: